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2023-05-16 00:00:00
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Metsä Board opens new supply chain support center in Gdańsk, Poland to improve customer service and logistics for international clients. The leading European manufacturer of wood-based materials established the branch in the same building as its service centre to enhance communication and synergy. With a team of over 100 specialists, including 74 customer service and 26 logistics professionals, the centre serves more than 1,000 customers across 36 countries, working with around 150 suppliers. The new hub aims to develop an operational model to boost collaboration with customers and suppliers, improve process efficiency and offer harmonious value creation for international clients. The choice of Gdańsk was due to its investment potential, talented multilingual workforce, and reputation as a developed centre for business service centres.
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